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Terms of Use

Please read, understand and acknowledge these terms in order to use MEDGIC

Introduction

Welcome! Medgic.co, Mednet Pte Ltd, Medgic device or web apps, Medgic external services or APIs, (“Medgic” or “We” or “Us” or "Our") uses experimental Artificial Intelligence (“AI”) technology to offer general information for general educational purposes (“Services”) only through our various platforms, subject to your reading, understanding and agreement with all of these terms and conditions (“Terms”).

Medgic may modify these Terms at any time, and such modifications shall be effective immediately upon posting the updated Terms on our website or apps or on external services. External entities that use our APIs are wholly responsible to ensure that our updated Terms are presented and acknowledged by users.

If you A) do not agree with all the Terms bar none, or if B) you are under the age of twenty one (21), or if C) you have or belong to any of the contraindications as stated below, do not use Medgic and our Services. Please review all of the Terms carefully before proceeding.

Supply of Services

We provide the following services through www.medgic.co (“Website”), our web and device applications (“Apps”) on various OS and platforms and through external services or APIs, with its bound terms and conditions of use

Image Capture
You can use Medgic to capture images of target skin condition. You can also upload images from your device into Medgic

AI Analysis
Images submitted will be analyzed by our AI. In turn our AI may ask you additional questions

Results
Our AI might inform the user what it think it is. Results generated by AI are not medical advices and are not meant to replace formal consultation with your local licensed healthcare professional. We make no guarantees to the accuracy of the results. You should never disregard medical advice or delay in seeking it because of content you have read or been offered through our services

Our AI Technology

We use our proprietary AI algorithms. These are highly experimental in nature and were developed in the lab. It is still a work in progress. You can think of it as a “black box” where the AI makes a certain intuitive guess based on available photo input and this process of intuitive guessing is completely transparent to our human staffs at Medgic; our human founders and staffs are not able to directly visualize, influence and impact the results. This AI, as explained, is solely responsible for the decision making process and the results generated by our services. Our AI may also ask you additional questions. The output could then be intelligently influenced by supplied biodata or answers to questionnaires to arrive at a more accurate result. As such, if you cannot accept the nature of our technology and its overt limitations, please stop using our services immediately.

Improvement policy

At Medgic we are constantly improving our algorithms and services by performing research activities. Please note that these improvement initiatives are purely retrospective and cannot influence or impact real-time analysis by our algorithms. These improvement gains (if any) are updated to our services on a periodic basis (as opposed to real-time). As part of these research and quality improvement initiatives we may perform checks on the data supplied by users to verify the accuracy and consistency of our AI.

Disclaimer

The hallmark of accurate medical diagnosis and screening involves: 1) thorough visual examination and history taking by licensed medical professionals, 2) additional visual evaluation with special medical equipments (eg dermatoscope), 3) biopsy with histology provided by a trained pathologist and 4) other radiological and lab tests. As our services can do none of the 4 above, you must understand and accept the following disclaimers:

a. Our services are offered free of charge for general information for general educational purposes only. The analysis, results and content provided are not to be used or relied on for any diagnostic or treatment purposes and they do not replace a visit to the doctor. Any reliance by you is at your own discretion and risk
b. You must always seek the advice of a qualified human medical professional for any questions related to your disease, disease symptoms, and appropriate therapeutic treatments. If you have or suspect that you have a medical problem or condition, please contact a qualified healthcare professional immediately
c. You should never disregard medical advice or delay in seeking it because of content you have read or been offered on or from our services
d. IF YOU HAVE AN EMERGENCY, CALL YOUR LOCAL EMERGENCY SERVICES IMMEDIATELY
e. Medgic is not a medical device. Medgic does not offer medical advice, nor do we provide medical, screening or diagnostic services
f. Neither Medgic nor any Medgic Entity guarantees that the content are accurate, updated, relevant or factual. Information on Medgic are for general educational purposes, it cannot be applicable to your specific circumstances. Neither Mednet Pte Ltd, Medgic.co nor any Medgic Entity assumes any liability or responsibility for damages or injury to you, other persons, or property arising from any use of any services, information, idea, or instruction contained in Medgic
g. You must be 21 years old and above
h. You must not use our services on another person or living thing

Contraindications

a. You cannot use our services for the purpose of: triage, medical diagnosis, medical screening, medical treatment, using it as a basis for making a medical decision, advice or opinion for oneself or another person or living thing
b. You cannot use our services as a point of referral to a qualified medical professional or use it as evidence to support or go against a healthcare professional
c. You cannot use our services on another person or living thing
d. You cannot use our services for emergency situations. Medgic is not your local emergency services
e. You cannot use it as a basis to disregard medical advice or delay in seeking it
f. You cannot use our services as a replacement for consultation with a qualified human medical professional
g. You cannot use our services as a basis for self diagnosis or treatment
h. You cannot use our services if you are below 21 years of age
i. In addition to the above contraindications, you cannot use our services if you are in any of the following situations: you are pregnant, suspect you are pregnant or planning to be pregnant; you are in subacute or acute trauma/injury or any emergency situations; you are using it for accidents or work related purposes; you are using it to form a basis for legal recourse or for financial claims or for other purposes; you are using it for drug or allergy reactions; you cannot use it if you have cancer (active and treated); if you have any terminal illnesses; if you have any electrolyte or bleeding disorders; skin disease involving more than 5% Body Surface Area (BSA); burns (chemical, thermal or biological); blood sepsis; infection (including STD/contagious diseases); blood disorders; psychiatric conditions; rare disorders; familial conditions; terminal disorders; Graft-vs-Host or Transplant related disorders; organ failure of any nature; history of systemic skin conditions not limited to Toxic Epidermal Necrolysis, Stevens Johnson Disease and if you have suicidal ideation or active or past history of self harm.
We do not discriminate individuals in the above situations. Rather, we do not think our technology can adequately care for them and hence they should seek help from qualified medical professionals.

No Unlawful Use

You agree not to use Medgic for any purpose that is unlawful or prohibited by these terms, or the terms of your country, jurisdiction or advisory from your healthy authority, if applicable. You may not use our services in any manner that could damage, disable, overburden, or impair our network, server and AI capabilities. You may not attempt to gain unauthorized access to any portion of Medgic, computer systems, AI capabilities or content connected to any Medgic server, through hacking, password or data mining, or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available to you on Medgic.

No Warranties

NEITHER MEDGIC.CO, MEDNET PTE LTD, NOR ANY PARENT, SUBSIDIARY, AFFILIATE, DIRECTOR, EMPLOYEE, LICENSOR, LICENSEE, DISTRIBUTOR, SUPPLIER, AGENT, OR RESELLER OF MEDGIC (COLLECTIVELY, THE "MEDGIC ENTITIES") MAKE ANY WARRANTY OR REPRESENTATION, EXPRESSED OR IMPLIED, WITH RESPECT TO THE MEDGIC SERVICES, WHICH ARE PROVIDED "AS IS", OR WITH RESPECT TO THESE TERMS OF USE. THE MEDGIC ENTITIES EXPRESSLY EXCLUDE AND DISCLAIM ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USE OF TRADE. ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR ENTITY ARE VOID. YOU ASSUME ALL RISK AS TO THE QUALITY, FUNCTION, AND PERFORMANCE OF THE MEDGIC WEBSITE AND SERVICES. In addition, we do not guarantee that use of our services will be free from technological difficulties including, but not limited to, unavailability of information, downtime, service disruptions, unpredictable AI output, viruses or worms and you understand that you are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output. Finally, we expressly state that dermatoses is a spectrum and we cannot account for extreme situations or rare variants of any condition.

Discontinuance of Services and Modifications

We reserve the right to modify, discontinue, temporarily or permanently, this site, or any part thereof, at any time, with or without notice. In addition, your access to the site may be discontinued at any time if you violate the Terms of this agreement or if we determine, for any other reason, that it is no longer appropriate for you to have access to the site.

Limitation of Liability

Our technology and services provided are 1) experimental in nature, 2) provided free of charge, 3) our AI technology has been explained to be a “black box” which is transparent to our human staffs, 4) our disclaimers, limitations and contraindications have all been clearly stated as above. As such, as much as we would try to do our best to keep improving our services, neither Mednet Pte Ltd, Medgic.co nor any Medgic Entity assumes any liability or responsibility for damages or injury to you, other persons, or property arising from any use of any information, content, or instruction provided by us. If you live in a jurisdiction which does not allow limitations on how long an implied warranty lasts and jurisdictions which do not allow the exclusion or limitation of damages, or the limitation of liability to specified amounts (at maximum $1 (ONE) Singapore dollar), please do not use our services or access Medgic.

IN NO EVENT WILL THE MEDGIC ENTITIES OR ANY OTHER PARTY WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION, DISTRIBUTION, PROMOTION, OR MARKETING OF THE MEDGIC SERVICES OR THESE TERMS OF USE BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, RELIANCE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA OR PROFITS, OR FOR INABILITY TO USE MEDGIC, EVEN IF THE MEDGIC ENTITIES OR SUCH OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SUCH LIMITATION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED BY LAW.

The Services are for domestic and personal use only. Therefore we will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. We will also not be liable to you in respect of any loss or corruption of any data, database or software.

Indemnification

You agree to defend, indemnify, and hold harmless Medgic from all liabilities, claims, and expenses, including attorneys' fees, that arise from your use of our services. Medgic reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Medgic in asserting any available defenses. If you live in a jurisdiction which does not allow such indemnifications, please do not use our services or access Medgic.

And hence..

Given the experimental and unpredictable nature of Medgic, content provided will change from time to time. Medgic and/or the AI technology may revise and update content provided and/or Terms of Use at any time. Your continued usage of the Medgic will mean you accept those changes.

If at anytime you have concerns, please stop using our services immediately and contact us. If you are unable to accept these terms, please stop using our services.

Last updated: 31 March 2019

Privacy Policy

Please read, understand and acknowledge these policies in order to use MEDGIC

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